Error code

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An error code is a message displayed by the Guild Wars 2 game client when an error prevents the game from working properly.

Code Official description Notes
42 Error attempting to sell
4:1019:0:0:101
10:4:5:3748:101
42:0:9001:3858:101
42:4:11:154:101
42:4:11:303:101
42:5:13:210:101
45:1000:7006:529:101
Unable to complete operation. Please try again in a few minutes. Common when servers are experiencing high volumes, causing connectivity issues.
4:1004:2:2791:101
4:1008:2:299
10:1005:2:1172
19:9:13:1589:101
19:9:18:1607:101
19:9:19:1786:101
19:9:19:1789:101
19:9:19:1951:101
42:0:9001:3916:101
42:0:9001:3927
42:0:9001:3927:101
42:0:9001:3928
42:0:9001:3968
42:0:9001:4002
42:0:9001:4105
42:0:9001:4126
42:0:9001:4395
42:0:9001:4418
42:0:9001:4419
42:4:7:578
42:4:7:602
42:4:11:143:101
42:4:18:516:101
42:5:7:1008:101
42:5:13:210:101
42:5:13:318:101
42:6:3:2060
42:6:3:2158
42:6:3:2242
42:1000:7006:852
42:1000:7006:854
42:1000:7006:888
42:1000:7006:888:101
42:1000:7006:891:101
42:1000:7006:1219
42:1000:7006:1230
42:1000:7006:1327:101
42:1000:7006:1339
42:1000:9001:4105:101
42:1000:9001:4119:101
42:1020:101:4457:101
42:1020:101:4467:101
42:1030:7:208
The game client is unable to gain access to the log-in server at this time. This is most commonly caused by a firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com. Also appears when there are server problems on ArenaNet's side, such as too much traffic.

The codes starting with 19 seem to be related to the sPvP servers

The exact cause for error code 42:0:9001:4002 is unknown, although it seems to occur when the regional log-in authentication server rejects your IP due to too many log-in attempts. Waiting 4-6 hours can resolve it. If you have both an EU account and an NA account, they use different authentication servers. When one of them encounters the error code, the other one may not. Any EU account from everyone attempting to log in via your local network can encounter the error code when your EU account does since the limit is IP based.

5:11:3:157:101
5:11:3:159:101
Network issue. Failing to get connected to Guild Wars 2 may be caused by the routeur or by a network server failure. If the problem remains, please contact the online assistance.
7:0:0:793:101
7:5:1:333:101
7:11:1:502
7:11:3:189:101
7:11:3:191:101
7:11:3:202:101
7:1000:7006:383
7:1000:7006:468
7:1000:7006:653:101
7:1000:7006:771:101
The game client lost its connection to the server. Please wait a few minutes before restarting the client and trying again.
9:4:5:1067:101
9:4:5:1093:101
Your account is all prepared, but there is no Beta event running right now. Please come back and join us at the start of the next Beta event. For more information, visit the Guild Wars 2 website. The 1093 variant might appear if:
  1. You used a pre-order serial code, instead of a pre-purchase code; only the latter guarantees access to Beta Weekend Events.
  2. You used an unauthorized code.
9:4:5:1148:101
9:4:5:1162
9:4:5:1184:101
9:4:5:1186
Either there is no Guild Wars 2 event or this account is not authorized to participate in one. If you believe an event is running that you should have access to, please contact Customer Support. For additional support, please visit http://support.guildwars2.com.
11:1000:7006:679
11:1000:7006:743:101
Incorrect password. Please check it and try again. Can occur even when one does enter their correct password.
21:6:3:2114
48:1000:7006:529:101
The server was unable to authenticate your gameplay privileges. Please contact Customer Support to provide them with your registered email address. For additional support please visit http://support.guildwars2.com Stored password has become corrupted, reenter password.
26:11:5:511:101 Unable to find server address. A Domain Name Server (DNS) request failed. Please try again, and if the problem persists, visit our support website.
26:11:5:506 Connection failed. Please try again. Check if you are using a proxy or a program that blocks IP addresses.
27:46:7003:145 The email address is not a valid email address. For Korea, your email address must end with "@ncsoft"[sic] For Japan, your email adress[sic] must edit[sic] with "@ncsoftjapan"[sic] For China/CT, your email adress[sic] must end with "@china-ct"[sic] For China/Cnc, your email address must end with "@china-cnc"[sic] For all other regions, your ArenaNet account must be a valid Internet email address.
33:9.17:1535:101 GW2 Development: The public map you have chosen is full (unlikely) or crashed. Please wait two minutes and try again. Can be caused if World vs World is full (on the current server), if you last logged out during WvW.
14:4:5:1082:101
14:4:5:1198:101
14:4:5:3362:101
33:53:3:359:101
61:9:13:1878:101
61:53:3:374:101
178:9:13:2868:101
178:9:13:2958:101
1006:9:7:392:101
1022:5:1:825:101
1022:5:1:874:101
1032:5:1:758:101
1038:11:4:1419:101
1083:5:7:1609:101
1103:5:38:987:101
3015:1002:3:1542:101
3012:1009:8001:1353:101
3032:1002:3:3105:101
3032:1002:3:4095:101
3032:1002:3:4350:101
3032:1002:3:4372:101
Network error . Please check your Internet connection and try again.
33:9:13:940:101
33:9:17:1719:101
33:9:19:1760:101
33:53:3:462:101
The world you are attempting to join is full. Please try to have your party member join you in your world. Can also appear when trying to enter sPvP.
34:4:5:788:101
34:4:5:4351:101
Transaction in progress. Please wait a few minutes and try again.
45:6:3:2157 Account blocked due to unacceptable behavior. Please try again after block has expired.
49:5:37:2395:101
49:1001:8000:882:101
Unable to complete the operation (permission denied). Typically seen after getting kicked from servers due to maintenance.
58:11:2:1064:101
58:11:5:218:101
Unable to connect to a login server. This could be caused by an internet routing issue. If the problem persists, please visit our support website. Usually caused by a problem on the player's end: check your firewall, router, anti-virus, or whether you need administrative privileges.
58:11:5:504:101
58:11:5:512
58:11:5:512:101
58:11:5:535
58:11:5:535:101
The game client was unable to connect to the log-in server. Please restart your client and try again. If the problem persists, contact Customer Support for assistance at http://support.guildwars2.com. Possible cause: Log-in servers are down or unreachable. Possible fix: connect through VPN instead.
3005:1056:2:522 Connection Failed. Please try again. (in launcher)

The account name or password you entered is invalid. Please check your information and try again. (in official website)

Occurs when You've received a lot of SMS messages since ArenaNet has set a rate limit on SMS authentication. Please wait for 10 minutes.
3005:1015:2:938 Guild Wars 2 has encountered an error [[undefined]] (in launcher)

The account name or password you entered is invalid. Please check your information and try again. (in official website)

3023:1012:6:350
3023:1012:6:377
The code you entered is invalid. Please check your information and try again. Generally this code indicates that the account has been blocked by the Customer Support Team due to a "security sweep". Contact the CS Team to resolve.
122:4:5:1272
900:1003:2:941
3005:1015:2:910
3005:1015:2:938
Connection Failed. Please try again. Unknown cause. Is displayed when attempting to login. Typing in a bad password still generates "Incorrect Password. Please check it and try again."
1065:5:1:292:101
1065:5:1:306:101
The game client has been disconnected due to an excessive period of player inactivity.
3002:1008:1:462 The email address you entered was not found. If you have an active game account, please try again. This one is happening to quite a few people but so far not much information on what it means.
3002:1008:1:471:101
3002:1008:1:477:101
The email address you entered was not found. If you have an active Portal account, please try again. if you're still having trouble, please contact Customer Support. Appears if
  1. You try to add/search for an email that is not in the database.
  2. You enter a player name without pre-pending which game, e.g. use gw2:PlayerName instead of PlayerName
3008:1009:2:189:101 The player or channel cannot be found. Can appear when the party functionality is malfunctioning (such as not being able to leave a party, or having left one yet the UI not showing the difference).
9:4:5:5896:101
9:5:1:352:101
Your beta character is currently unavailable because there are no Guild Wars 2: Heart of Thorns expansion beta events in progress. Please check our website for more details about beta events: https://heartofthorns.guildwars2.com Trying to play a Heart of Thorns beta character outside of the scheduled events.
0:0:0:0:101 Network error .

Please check your Internet connection and try again.[verification requested]

Happens when trying to purchase gold with gems on a Free to Play account before the 72 hour restriction has been lifted.

External links[edit]